FAQ

🔥FAQ
FAQ2018-06-28T20:43:59+00:00

Are the extinguishers new or remanufactured ?

All our products are brand new, we do not resell remanufactured fire extinguishers. All fire extinguishers have a five-year life span if not discharged.


Are the extinguishers in date?

Yes, we don’t hold stock more than a few months before being shipped! Which means our customers get 5 years of hassle free protection.


What about shipping costs?

Free shipping over $300 to Sydney, Brisbane, Melbourne & Canberra or flat rate $15+GST for all purchased under $300.

Free shipping over $500 to NSW, QLD, VIC & ACT.

Free shipping over $1000 to WA, TAS, NT & SA.

Regional areas are calculated upon check out..


What types of fire extinguisher do I require?

Check out our guide here to see which type of fire extinguisher you require.  Still not sure? Flick us an email at sales@fireequipmentonline.com.au with your room/building type and we will contact you to discuss your options.


Where can I pick them up?

Fire Extinguishers Online are an online store only. If you need them in a hurry send us an email and we will expedite your order pending availability of freight services.  Small orders can be sent on 3hr delivery (metro) at additional cost.


What are the installation requirements for hanging an extinguisher?
How-To-Install-A-Fire-Extinguisher-FAQ

All extinguishers are required to be installed to AS2444 with the current version of the standard being released in 2001. See the attached diagram on the right to see the installation requirements for your fire extinguisher.

 

– Break it down for me – 

Install your extinguisher bracket (yes, we provide a bracket with your new fire extinguisher) at 1200mm off the floor. Install your extinguisher type sign 200mm above your bracket and your extinguisher sign at or around 2000mm off the floor.


Warranty, Warranty, Warranty

All our Extinguishers come with a five-year warranty! All other products come with 12 months warranty unless otherwise expressed in our product information sections.


What to do with my old extinguishers?

Fire extinguishers are classified as dangerous goods and can’t be disposed of in your general waste facility or your home wheelie bin.

Your used extinguisher can be disposed of at one of your local chemical cleanout events. More information can be found at the links below.

NSW

http://www.epa.nsw.gov.au/your-environment/recycling-and-reuse/household-recycling-overview/find-crcs-or-hcco

VIC

http://www.sustainability.vic.gov.au/you-and-your-home

Brisbane

https://www.brisbane.qld.gov.au/environment-waste/rubbish-tips-bins/household-hazardous-waste

Australia wide info

http://www.recyclingnearyou.com.au


How often do extinguishers require servicing?

Your extinguisher is required to be serviced and inspected every six months


Something we missed?

Send us an email at sales@fireequipmentonline.com.au and we will do our best to assist you further. We have been around a while and have a vast amount of industry experience to tap into.